ISO 9001

Sistem menadžmenta kvalitetom (QMS) ISO 9001

What is ISO 9001? 

ISO 9001 specifies the requirements for a quality management system for product or service organizations.  Establishing a QMS is the best way to demonstrate your organization’s ability to consistently provide products or services to your customers and meet statutory and regulatory requirements.  ISO 9001 is for all organizations, regardless of type, size, products or services provided.  Many governmental and public agencies such as, education, healthcare and police departments also implement ISO 9001 quality management systems.


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Benefits of ISO 9001 Implementation and Certification

  • Meet customer demands for ISO 9001
  • Increase revenues and overcome your competitors
  • Become an approved vendor
  • Increase credibility of your organization’s products or services due to ISO 9001 certification
  • Improve operations, efficiency and reduce risks within your organization

How We Can Help

IST understands how to design, develop and implement ISO 9001 certification ready quality management systems from the bottom up to meet ISO standards.  If your organization has existing management systems, we will help you integrate ISO 9001 into your current system(s).

We can guarantee your ISO 9001 quality management system will get certified by accredited ISO certification bodies.  Our trained and experienced management system consultants will assist your organization in designing, developing, and implementing your ISO 9001 quality management system.

Our 6 Step Process

  1. Perform gap analysis
  2. Design System Documentation (policy, quality manual, procedures, and forms)
  3. Implementation Training
  4. Pre-Certification Audit
  5. Coordinate Certification
  6. Get Certified!

Key ISO 9001 Highlights

  • For all types of organization (product, service, governmental, education, healthcare, etc.)
  • All size organizations (small, medium and large)
  • Internationally Recognized
  • Easily integrated into other ISO and API management systems
  • Define  and Understand Processes
  • Control Documents and Records
  • Customer Focused
  • Establishment of Quality Objectives
  • Clear Responsibility and Authority
  • Internal and External Communications
  • Management Reviews
  • Personnel Training and Competency
  • Product Planning and Realization (excluded for service)
  • Product Design and Development (excluded for service)
  • Purchasing Controls
  • Controlling Outsourced Processes
  • Supplier Evaluations
  • Control of Monitoring and Measurement Equipment
  • Monitoring Customer Satisfaction
  • Internal Audit Planning and Program
  • Controlling Nonconforming Product
  • Continual Improvement
  • Corrective Actions


The Deming cycle follows the process approach, which allows the QMS management systems implementation process to use the requirements and the expectations of the stakeholders as inputs, understand how it produces these requirements with the necessary actions and processes, and also verification of the management system results.

The table shows how each clause of the QMS management systems can potentially be implemented by following this structure. This structure includes mainly the requirements that are generic and existent in almost all the management systems. However, it should be adjusted based on the ISO 9001 standard that the organization is implementing and include additional clauses as necessary.

IST experts are here to assist you throughout the entire process and if you need help getting started follow the link below and contact us to begin with the first step.

If you need help getting started in IST with PECB training for Certified ISO 9001 Lead Implementer and Lead Auditor, contact us to begin with the first step.

ISO 9001 Implementation and Certification is not just suitable for large organizations but also for small businesses. Your organization will benefit from adopting an efficient Quality Management System by saving time and cost, improving efficiency and customer relationships.

Organizations that have adopted the principles of ISO 9001 often realize considerable improvements in their day-to-day operations, with business gains.